Help center

We’ve got your back.

Answers to the common questions — and a human when you need one.

The agents say “offline”

The AI agents run on your own Anthropic key (BYOK). Open Settings in the app, paste a key from console.anthropic.com, and the agent pill turns active. Everything else works without a key.

A source returns no results

Widen the date window or drop a filter — a narrow specialty + design + free-full-text combo can legitimately be empty. If one database is down, the others keep working; Salura retries with backoff automatically.

Where is my data stored?

Local Mode: in your browser only (export a JSON backup from Settings). With an account: synced to your Supabase backend, protected by row-level security.

I cleared my browser and lost work

Local Mode lives in browser storage — restore from your JSON backup (Settings → Backup → Import). For automatic cross-device protection, enable cloud sync.

Is the novelty verdict definitive?

No — it’s a fast lexical sweep across the live databases to catch obvious overlap before you commit months. Treat “Likely novel” as a green light for a librarian-grade search, not a substitute for one.

Can I trust the AI’s citations?

Agents are restricted to records retrieved live in your session and instructed to say so when evidence is thin. Even so: verify before relying — the AI panels remind you, by design.

Which model should I pick?

Claude Opus 4.8 (default) for the strongest reasoning, Sonnet 4.6 for fast balanced work, Haiku 4.5 for the lightest cost. Change anytime in Settings.

How do I install Salura as an app?

Serve it over HTTPS (or use the hosted version) and your browser will offer “Install Salura” — a PWA with an offline shell. The feed needs a connection; your work doesn’t.

Still stuck? Talk to a human.

Include what you tried, your browser, and a screenshot if you can.

support@salura.app